Reservation and Cancellation
- To make a reservation, the client must send an official letter or email indicating the guest’s name, check-in and check-out dates, and whether the stay is company-sponsored or self-sponsored.
- Check-in time is at 2:00 PM and check-out time is at 12:00 PM.
- Late check-out past 12:00 PM will incur a 50% day-use charge, and a full accommodation charge will be applied after 6:00 PM.
- Cancellations for guaranteed reservations must be made in writing, delivered, faxed, or emailed at least 24 hours prior to the guest’s arrival date.
